Why should you choose us over our competitors?
When we started the business, we know customer experience is the fundamental building block of our success. The priority of bringing a holistic positive experience becomes our driving force for continuous innovation. From online to offline, EA Detailer simplified the process and create a frictionless pathway for you.
We are the first in Singapore to introduce a lounge-delivery concept; instead of wallowing in a dark, dim-lit carpark, our customers enjoy the inspection of our work in the comfort of well-illuminated lounge.
Not only that, the service architecture is designed to re-new the feeling of a new car collection. Every vehicle that is driven into our boutiques are treated like our own; beyond the price that you are paying, we make sure you have more value than the numeric.
Only when you paid less than what you are getting; EA Detailer can stamp a pride onto our journey of being affordable and excellent.
Quality of work
Believing in the only the BEST to be delivered, we refused to be constraint to cost factors and using uncertified products. While the market is flooded with an array of untested products, we choose only partners whom can support in what we want to be. All our partners must be authenticated by car manufacturers with certification; our stringent selection of technical partners allow us to provide cutting edge technological advances to our customers; achieving the best results with the minimum amount of time and resources.
Our technical partnerships allow us to gain access to their latest technological advancement too; we are granted exclusive access to services and products that ensure the best products are being offered to you.
Internally, our business process management ensure a consistent, optimal work quality regardless of which boutiques you are going. While our competitors may boast their work in a singular event, we ensure peak consistency throughout your visits with a 55 points inspection with the help of proprietary software.
No normal car groomers nor car polisher is willing to invest into the array of infrastructure that we are committed.
100% Satisfaction Guaranteed
Whilst every efforts and controls are put in place to ensure your satisfaction, we face service lapses at times. We aim to be the best, and being the Best is not a destination but a journey. Unlike our competitors, EA Detailer deploy a 6-Point Customer Satisfaction Process to assure 100% satisfaction.
In all feedback, we received, you are treated with respect. Never once, our first question is “What Happened?” – rather “We’re sorry.” Because we aim to solve your issues within the shortest time possible and even we failed your expectation at some aspects, you will never be left with a bad after-taste. Our strength lies in the diversity of our operations which we have the capacity to upkeep our promise. Would you rather work with a small business operator whom you can never guess sustainability is going to be an issue?
Car detailing / Car grooming is an industry which in comparison to the service value carry out versus if a damage done is not in synchronization with the compensation. In EA Detailer, we have the moral and financial capacity to pay our mistakes. Our commitment to our customers is 100% Full Refund plus reasonable compensation.
EA Detailer will never leave you in the lurch.
Your Trust in us and our commitment to you makes us the Best Auto Detailer